OpenHand for Windows: Online Guide

Abstract:

The aim of this document is to address the commonly asked questions on the use of the OpenHand for Windows, and thus enhance the user experience. The information contained herein is referring only to OpenHand for Windows running on Windows 2000, Windows Xp, Windows Vista, Windows Server 2000 or Windows Server 2003.

OpenHand allows you to access and update your email, calendar, contacts and tasks from a variety of devices. OpenHand gives you the option of working in real-time, or offline. In real-time, the information is not stored on the mobile device – it is held only on your organisation’s server. This means there

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OpenHand for Windows

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Log in to OpenHand

1. Click the Start menu, Click OpenHand.

2. The Main Menu will be displayed

Now you will need to set the connection for your device.

Click Settings in the menu bar and select “Change Settings”. The Connections menu will be displayed.

3. Enter the correct information for your organization regarding server addresses etc. Your IT department will supply this. Do NOT change the security key

4. Click on when you have filled in the information.

5. Click The Login screen will be displayed

6. Enter your Username and Password.

7. Click
   
   
   Note: You can also find the Connection settings on the Login screen.

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Mail

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View Mail List

1. Click on the Main Menu : this will display the Inbox

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1. In the Inbox, double click the required email, or select a email from the list and click

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Reply to an Email

1. Open or Highlight the email. In Toolbar click.

2. A menu will appear, choose Reply Only To Sender

Or Reply To All

3. Type in your reply and Click.

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Forward an Email

1. Open or Highlight the email. In View click .

2. Click or to select recipients from the contacts folder. Alternatively you can input the email addresses to the appropriate field separated by a semicolon (;)

3. Type in your covering message then click.

Refresh Emails

From the Inbox select

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Create a new Email

From the Inbox select

1. A blank email is displayed.

2. To select recipients from the contacts,select
   
   
   

3. On the contacts list double click required contact.

4. Tap within or to add recipients in the CC or Bcc field.

5. Type in your message.

6. Click to send the email.

Note: To choose a Distribution list or Contact from another Contact list (e.g. Global Address List), click, and then select the Contact list you want to access and then click OK. -

OpenHand will attempt to resolve the recipient for you. If OpenHand does not recognise the email address, the email will be closed and saved to the Outbox sub-folder in the Local Storage folder.

Email addresses can be entered manually separated by a semicolon

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Attach a File to your Email

1. Open a new, or reply to an Email and click

2. Click the file you wish to attach to your email.

3. To select another file to attach to an email, click again.

4. To delete a file, right click and select Remove File.

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Open an Attached File

1. Double click on the required file.

Note: You can also right click the attachment and select Open or Save As…

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Delete an Email permanently

1. On the Mail List page, select the tick-box next to the required email(s).

2. On the OpenHand Menu Bar click.

3. Click Yes to confirm.

Note: You can also navigate to the deleted Items folder (or your Trash folder) and delete them from there (deleting from Deleted Items or trash folder permanently deletes the email.

On the Mail List page, select mail to be copied. The selected mail will be highlighted on the screen.

1. Click

2. The mail will be saved in Local Storage in the Private folder.

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Access a local copy of an Email

Local copies of mail are saved in the Private folder of Local Storage

• The Drafts folder is similar to an “outbox”, storing the emails that have not been sent for some reason such as if you are working on an email and your connection fails, your email will be saved in the Drafts folder.
  
  
  

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Move a Email between folders

1. Select the Email or Emails in the Mail list.

2. Right click the Email and drag to the desired folder.
   

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Contacts

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View Contact List

1. Click on Main Menu.

2. The Contact List page is displayed.

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Open an existing Contact

1. On the Contact List page, click the required contact.

2. Click on the Contact Options Menu.

3. A summary of the contacts details is displayed:

4. Click to return to the Contact List.

3. Click to close Contacts Folder

Access another Contacts Folder

1. On the Contacts List page, click at the top of the page.

2. Click on the required folder.

3. Click OK.

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Add a new Contact

1. On the OpenHand Menu Bar, click..

2. The Add Contact page is displayed:

3. Fill in the required information.

4. Click to save or to quit without saving

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Edit an existing Contact

1. On the Contact List page, click the required contact.

2. Click on on the Contact Options Menu.

3. Change the required information.

4. Click to save or to quit without saving.

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Delete a Contact

1. On the Contact List page, right click the required contact.

2. Click Delete

3. Click Yes to confirm.

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Search for a Contact By Name

1. On the Contact List page, type the name (or part of the name) you wish to find in the Input Box.

2. Click

3. A list of contacts is displayed which satisfy the selection criteria.

4. N.B. Contacts can also be searched by company name.

To send an email from a Contact.

1. On the Contact List page, click the required contact.

2. Click On the Contact Options Menu or double click contact.

3. A new email is created with the contact’s email address in the field. Complete the email as shown previously.

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Calendar

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1. Click on Main Menu.

2. The Calendar page displays the schedule for the currently selected month and date. The current date is highlighted within a box. Appointments are shown by an exclamation mark within a date box. Times are also shown.

Month View:



Day View:

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Navigating the Calendar

1. To change the selected date within the currently selected month, simply click on the desired date. To select a different month, click on the month button above the calendar. The Date Selection page will be displayed.

2. Select in this box or use the arrows above the calendar

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Open / Edit an Appointment

1. On the Calendar page, select the date of the appointment by clicking the required date in the calendar window. Use the Month Button and the arrow keys to change the month, if required.

2. Select the appointment by clicking on the time of the appointment in the schedule window.

3. Click Show, or Edit to amend an appointment.

4. Change the required information.

5. Click to save or to quit without saving.

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Add a new Appointment

1. On the Calendar page, select the date of the appointment by clicking the required date in the calendar window. Use the Month Button and the arrow keys to change the month, if required.

2. Click New Appointment from the OpenHand Menu Bar.

3. Fill the title, start time and duration of the meeting and any additional information in the text field.

4. Click to save or to quit without saving.

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Delete an Appointment

1. On the Calendar page, select the date of the appointment by clicking the required date in the calendar window. Use the Month Button and the arrow keys to change the month, if required.

2. Select the appointment by clicking on the time of the appointment in the schedule window.

The appointment will be highlighted.

3. Click from the OpenHand Menu Bar to delete the appointment.

4. Click to confirm.

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Tasks

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View Tasks

1. Click on Main Menu.

2. The Task List page is displayed.

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Navigate

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Navigating Through The Folder Tree

1. From the Main Menu or Contacts or Mail Menu select

2. The Folder Tree will open for you.
   

3. To navigate to a folder click on the required folder name and then click The required folder will open. Please note that the next time you start OpenHand the program will take you back to the same folder. Navigate back to where required.

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